Terms & Conditions

Terms & Conditions

General Conditions

Final payments for all festive season bookings are due 1 month prior to the function. 

New Years Eve Gala Dinner is only available for guests over the age of 18.

The special accommodation rates offered are subject to availability.

All prices are inclusive of VAT.

We will always try and accommodate specific seating requests but these cannot be guaranteed.

The Hotel reserves the right to vary the menus at anytime should difficulties occur with suppliers.

Should you be experiencing problems then inform the Duty Manager at the time and every effort will be made to sort out any difficulties. It is very awkward to address problems after the event.

For Party Night bookings, we require guests to choose the same menu or supply a

pre-order and seating plan 2 weeks prior to the function.

For Party Nights to be a success a certain minimum number of guests is required. If numbers fall short we reserve the right to cancel the night. Advance warning of at least two weeks will be given.

In these circumstances an alternative date will be offered or a full refund of the deposit will be returned.

Children’s prices for Christmas Day, Boxing Day, New Years Day and Overnight Packages are deemed to be for those below 12 years of age.

Price of Private Dining (no Disco) at £32.50 per person is dependent on function room minimum numbers being met. If party numbers are below minimum numbers a room hire charge may apply.  Please ask your event coordinator to quote on room hire charges.

Booking Conditions

Single Person Supplement applies for Christmas & New Year overnight packages.

Cancellations and large variations in numbers can prove very expensive for the hotel and we accept bookings as follows:

We will accept a provisional booking at anytime. However to secure your booking we require a letter of confirmation plus a deposit of £10.00 per person within 14 days of your provisional booking.

In the absence of a confirmation within this time the provisional booking will be released without notice.

For New Years Eve & Christmas Accommodation Packages. We require a deposit of £50.00 per person to confirm the booking. Final Payment is due 14 days prior to your function. For a reduction in numbers or total cancellations the deposit will be lost.

The Hotel reserves the right to vary the menus at anytime should difficulties occur with suppliers.

Should you be experiencing problems then inform the Duty Manager at the time and every effort will be made to sort out any difficulties. It is very awkward to address problems after the event.

Your final invoice will be for those confirmed 14 days prior or the number attending whichever is greater.

Please consider carefully the numbers likely to attend your function and only send a deposit for that number.

Deposits and prepayments paid on numbers in excess of the figure attending your function cannot be refunded under any circumstances.

(v) = Vegetarian Dish. (Gf) = Gluten Free Dish. A full allergen table for all menus available on request.